ServiceNow ITSM, ESM, ITAM, and DEX Announcements Spring 2026: Advancing AI with Autonomy and Governance
This IDC Market Note discusses ServiceNow's 2026 updates, which advance AI integration, autonomy, and governance across IT service management (ITSM), enterprise service management (ESM), IT asset management (ITAM), and digital employee experience (DEX), emphasizing AI governance, employee experience ...